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Prathap M filed complaint against Zomato on Mar 10, 2023
Am a gold customer in Zomato with a * months subscription of *** rs, as per the policy gold customer shud get the food within the timeline or else the entire order wil be dleivered with * bill, today **the march I ordered a food bill of approx ***rs, as per the policy its shud reach by within ** to ** mins, hoeverer still the order not yet delivered, i contacted the customer care support executive and asked the reason, but they are not responded properly, still my food not yet received
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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