OLA - Food not delivered and not refunded from ola ondc food delivery

Smitha MM filed complaint against OLA on Jun 5, 2024

ChatGPT

I need to raise a complaint against ola food delivery saying
I have ordered Chicken biriyani on *th June **** at *.** pm(Bangalore Jp nagar).
The status of the order not been changed from last * hours. Tried reaching out ola help and raised a ticket but not resolved.
I have not got my food delivered and not refund for my order
ChatGPT
Certainly! Here's a complaint letter you can use:

Subject: Urgent Complaint: Non-Delivery of Order and Refund Request

Dear Ola Food Delivery Support Team,

I am writing to raise a complaint regarding an order I placed on *th June **** at *:** PM in Bangalore, JP Nagar. The details of my order are as follows:

Order Item: Chicken Biryani
Order Time: *th June ****, *:** PM
Location: Bangalore, JP Nagar
Despite waiting for more than two hours, the status of my order has not changed. I attempted to reach out to customer support team and raised a ticket regarding this issue. However, there has been no resolution provided, and my order remains undelivered.

This situation is highly inconvenient and disappointing.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

OLA

336

Total Complaints

179

Total Resolved

53.27%

Consumer Satisfaction

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