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Ankit kumar kabra filed complaint against Jeeves And Flipkart on Jun 9, 2026
Subject: Deficiency in Service and Unreasonable Delay in Claim Resolution
Complaint Details:
I purchased an AC Maintenance Plan through Flipkart/Jeeves. A service request was registered on ** May ****, however the issue remains unresolved despite multiple follow-ups.
Every time I contact customer support, I receive the same response that I will be contacted within ** hours. More than two weeks have passed, yet no technician visit or effective resolution has been provided.
Details:
Complaint ID: ************
Claim Status: In Progress
Service Provider: Jeeves (Flipkart Support)
Escalation Contact: Pooja (Senior Escalation Team)
This repeated delay is causing inconvenience and reflects a clear deficiency in service. I request immediate resolution of my complaint and accountability for the unnecessary delay.
I seek:
Immediate technician visit and repair.
Written explanation for the delay.
Compensation for harassment and inconvenience caused due to repeated false assurances of "** hours".
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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