Flipkart - Flipkart didn t provide refund even after they gave me in written email that Refund will be Issued

Abhishek Ranjan filed complaint against Flipkart on May 13, 2024

Order Id - OD******************

There was mismatch of serial no on invoice and the product by Flipkart due to which I was unable to claim accidental damage protection which I took from One Assist. I complained to flipkart on **nd April , **** and after ** days, on *th may, **** , I got an email stating that I have to get it repaired by my own and the repairing cost will be reimbursed. I have sent the invoice of repairing also. But I didn’t get the refund from Flipkart.

Even after getting the product repaired and sending the repair invoice on *th of May , **** , Still I have not got the refund .

I have been harassed by your customer team from last ** days .

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Flipkart

3766

Total Complaints

1610

Total Resolved

42.75%

Consumer Satisfaction

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