Kesava Manikanta Chitluri filed complaint against Flipkart on Oct 31, 2020
I have ordered a product from flipkart on October **th and its expected to delivered by November **th (Based on flipkart tracking). I have also got updates that my product is packed and shipped through logistic company and delivered soon to my address.
But, all of sudden today afternoon (October **st), I have received a call from one of customer service representative of flipkart saying that "My order will be getting cancelled due to some offer issue applied to my product" (How come consumer will know offer is correct one or not while buying things from e-commerce websites). I also have been informed that they are providing me **** rupees as compensation for cancelling my order from their side. Also they are providing the refund for my order.
If it is technical error or offer issue, then flipkart should cancel it on ordered date itself or before shipping and issue refund. This has not happened. So, I suspect that there must be something going with money which they received from my order.
If the order is being shipped, then without customer concern, why flipkart is cancelling the order? . Because, customer is aware that he will be receiving his ordered item soon and also there should be no chance from flipkart to say that its cancelled by seller (As seller accepted request, packed, shipped from his end).
The compensation amount to be provided to end consumer should be like : Current selling price of product today **st October minus Previous ordered amount **th October (In my case : *****-**** = ****). But in my case, they are only providing only **** rupees. Also, I spoke to customer representative and they are also not providing any resolution other than **** rs compensation. Also they were asking me to order product again with ***** rupees.
Please help me getting product delivered with same price.

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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