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Flipkart - Flipkart cancelled my order after 5 days

Ashwani Kumar filed complaint against Flipkart on Sep 25, 2023

I ordered a product namely "nike sportswear men solid black track pants" on September **, ****.
The expected delivery date was September **,****.
I saw the order page it was "item packed, waiting to be picked up by courier" which means my product was packed and was ready to be picked up by courier services.
Fast forward to September **, **** I received the message stating " Item Cancelled: Sorry, * item (NIKE Sportswear Solid ...) from your Flipkart order OD****************** has been cancelled as the seller ran out of stock soon after you had placed the order. The coins you have paid for this item will be refunded. We will notify you via email and SMS when the refund is processed"

How did the stock ran out if it was already packed and ready to be picked up? Why was there a great discount and they could not fulfil their promise?

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Flipkart

3677

Total Complaints

1564

Total Resolved

42.53%

Consumer Satisfaction

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