Make my trip - flight ticket not booked but money got deducted

Vivek Kumar Singh filed complaint against Make my trip on Mar 14, 2021

I booked an online ticket using MakeMyTrip app on **th March, **** at *:** PM. Ticket booked for the flight with number AirAsia I* | *** from Goa (**:**) to Mumbai (**:**) through Mobikwik. The transaction has been successful on the end of the bank. Total Amount of **** Rs. deducted from my account.
After the entire transaction, before redirecting to the company site it showed transaction failed. But the amount got deducted from my account. I have not received anything on the company site. No ticket, no booking ID as after the entire transaction it simply redirected to home page and not to ticket page. The company has an automated system and asks for booking ID which I did not receive since I did not get any ticket.
Please look into the matter and refund the amount.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Make my trip

387

Total Complaints

149

Total Resolved

38.50%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Shreya Bhattacharya on Aug 27, 2024

Make my trip – Bus Cancelled Closed

We were booked on a bus from Delhi to Lucknow on August **th. The bus was cancelled and money refunded but without any information to us. No email, no whatsapp, no message. Due to this we had to book another bus in ...

SANTOSH EKNATH CHOPADE on Apr 22, 2024

Make my trip – hotel denied check in booking done my MMTClosed

Sterling darjeeling denied to check in our guest for modified date which was approved by MMT.. MMT not responding. they are neither giving confirmation voucher for modified dates nor giving refund.

Naveen Tandon on Apr 22, 2024

Make my trip – Forex order not booked but money deducted from accountClosed

On Friday, **th April.. I was booking a Forex order of USD **** on MMT website. After completing the payment I realized there was no order created but amount of Rs ******.** got deducted from the account. I reached ...

Shrey Krishna on Mar 23, 2024

Make my trip – Formal Complaint Regarding Unacceptable Conditions at The Getaway PropertyClosed

Dear MakeMyTrip Customer Service, I am writing to you today to formally lodge a complaint regarding the appalling conditions experienced during my recent stay at 'The Getaway', a property hosted by Sagar through ...

Saritha on Feb 2, 2024

Make my trip – Date change not occuredClosed

I tried to rebook my flight but they were unable to do so and charged me **** rupees as a date change fee and didn't even change my date.