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Air India Ease My Trip - Flight of one sector cancelled no alternate communication

Nagaraju Dasari filed complaint against Air India Ease My Trip on Aug 7, 2021

When a ticked is booked for my return jouney it was confirmed and PNR has been generated. Suddenly, I came to know that one of my connecting flight has been cancelled by Air India with out any alternative arrangement offer from them not even entertaining my request of reschedule the canceled flight with other flight which make me to wait one hour extra at the Airport to catch the other available flight.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Air India Ease My Trip

15

Total Complaints

2

Total Resolved

13.33%

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