Loading...
Jojomon Antony filed complaint against Eureka Forbes Aquaguard on Apr 15, 2024
I have an active AMC for my Aquaguard Classic+ water filter, which was purchased ** years ago.
Every year AMC is getting renewed. I jaf renewed the same pn **.**.****.
I had raised a service request on the same day as ty he filter is not working. With repeated requests over phone one technician came pn **.**.** and demanded money from me for even touching the filter. I told him that I have a live AMC, he quarrelled with me and said he came only just to see the filter and not to do any repair or replacement.
I tried to contact your Customer care repeatedly at least ten times, but no one attending.
I have to boil the water for drinking for the last three days. I can provide you only call and other evidence from the Eureka Forbes mobile booking evidence. As I have already paid Rs ****/- towards renewal of the AMC on **.**.**, I am in great trouble on how to resolve the issue as nobody is responding from Eureka Forbes side.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I purchased an Annual Maintenance Contract (AMC) for my Eureka Forbes water purifier, trusting that regular maintenance and service would be covered. However, within just * months, the filter got blocked. Instead...
I bought gold AmC plan for eureka forbes aqugaurd after paying AMC amount no response from Eureka forbes aqugaurd after raising so many compaints and no engineer visit . Eureka forbes lootee me and took **** rs as ...
He'll Sir/Madam I have renewed my AMC for * year yesterday and raised service request also as my Aquaguard is not working properly.There is no response to me at all from the application or whatsapp or any other pe...
I am writing to formally lodge a complaint against Eureka Forbes Ltd. regarding the non-resolution of my service request and lack of customer support. I had raised a service request (Ticket No. CM-******-********...
On **th March ****, official sales personnel from Eureka Forbes visited my home and collected an advance payment for an EDEN Water Purifier (Receipt Number : SO*******. Invoice number : I***********). Delivery and i...