Facebook Pixel Tracking

Jio Mart Reliance Retail - Faulty Product Received Return not processed

Anu Sharma filed complaint against Jio Mart Reliance Retail on Dec 27, 2022

I have order semi-automatic washing machine online from Jio Mart and received the product on ** Dec ****. After checking product i found that product was faulty so i raised return request on ** Dec **** with photos and videos of defect. On JioMart application it was showing that return request will be processed within ** hours but its been * days and no response or update received from them. I have complained over email / call as well as escalated to escalation desk but still no update till date. I have lost ~**** Rs. in this Jio scam. Unethical company and harassing people everyday.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Jio Mart Reliance Retail

10

Total Complaints

6

Total Resolved

60.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

banshi dhar joshi on Dec 21, 2025

Jio Mart Reliance Retail – Escalation Ticket No JioMart Gift Voucher Fraudulent LapseClosed

Upar diye Ticket No [************] ke madhyam se maine [**-**-****] ko complaint register ki thi, lekin abhi tak koi samadhan nahi mila. Na hi clear Kiya अपने के कस्टमर एजेंट ने साफ कह दिया अब कुछ नहीं होगा हम आप...

Gursewak singh on Sep 23, 2023

Jio Mart Reliance Retail – Reconnect nackband Closed

One side not working

SACHU BISHNOII on Jul 7, 2023

Jio Mart Reliance Retail – Package delayed and then cancelled by them after 4 daysClosed

I ordered kitchen items from jio mart on *nd July OrderID# *****************A. They informed on *th & *th that it will be deliver on that day. I required that stuff on *th July but they didn't deliver. On *th night ...

Imran Shaik on Jun 9, 2023

Jio Mart Reliance Retail – Grocery not deliveredClosed

I have not received my order yet. It's been * days since I have ordered. They have promised to deliver the product in * days. Every day speaking to customer service for at least * times a day. It's very frustrating ...

Meetu Nihalani on Mar 29, 2023

Jio Mart Reliance Retail – Refund not received since 2 monthClosed

Dear Team, I have always been avid buyer from Jio mart from all the categories. This time I am very much dis hearted from Jio mart. Few days back i.e. on **th January I ordered three frocks from kid section and re...