Bajaj Auto - Faulty New Bajaj Avenger and Poor Service at Green Bajaj Showroom Faridabad
ROHIT TIWARI TIWARI filed complaint against Bajaj Auto on Nov 5, 2024
I recently purchased a new Bajaj Avenger *** Street bike from Green Bajaj showroom in Faridabad on October **, ****, and my experience has been nothing short of distressing. Upon delivery, I noticed the bike had already been driven **-** km, which I was told was just a “test run.” However, shortly after, I discovered multiple issues: faulty ABS, defective chain set, inaccurate fuel gauge, malfunctioning speedometer, and a misaligned panel.
When I requested a replacement, the showroom staff continuously delayed, first asking me to return after Bhaidooj and then claiming unavailability of mechanics. On multiple visits, mechanics confirmed these issues but failed to take action. I also raised a complaint with customer care, but follow-up was neglected.
I am now left with a defective bike and an overwhelming sense of frustration. I am calling on Bajaj to address these issues urgently or replace the bike entirely. I would urge prospective customers to be cautious when dealing with this showroom.
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