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Ronak Soni filed complaint against OYO Rooms on Dec 22, 2018
I booked oyo room in indore (oyo ***** hotel royal galaxy park) here I had the worst experience of my life as the staff asked me to give **** just because pillow covers and batshit got few spots over them and after requesting a lot that I don't have extra money he threatened me and at last I had to withdraw money from ATM and give them back so that I could get my luggage back. They told that that spot can not be washed by confirming this with laundry vendor. But after paying money when I ask laundry vendor tactically he told that spot could be washed and staff over there told him to deny in front of me.
I would definitely like to raise this issue to senior authority so that I could get my money back.
Also the staff was very rude and there was no parking facilities over there but then too I just want extra thousand rupees which I paid to them just because of you spots over covers that could be washed.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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