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Colife Advisory Private limited - Excess Deposit Money not Refunded

Ranjini Sankar filed complaint against Colife Advisory Private limited on Jan 27, 2021

I shifted from single sharing to double sharing in Colive. I raised a request in early May. After multiple mails and calls and long absence of not responding to my mails and calls, finally they initiated the transfer request in July. I told them I will have to pay only half the rent since June, because they did not respond after multiple requests. They agreed that I could pay Rs. **** since June. They normally keep two months rent as deposit. My initial rent was ***** and the reduced rent was agreed at ****. I asked them for refund of excess deposit. They did not refund.

Meanwhile my rent shown in invoice was for Rs. **** plus a lot of additional charges that I kept calling and asking them to waive off. On enquiry they said they'll waive it off and showed the proof of no dues. I requested them to reduce the rent as it was covid time and I hadn't stayed in the premises at all and they agreed repeatedly to keep the rent at Rs. ****. Every month, once the payment was made, they would waive off the excess.

But when I requested for the excess deposit refund, not only did they not waive it off, they have shown phenomenal amounts in July after I moved to double sharing in order to not pay the refund back to me.

I'm trying to get back the excess deposit money that is with them. This is Rs. **,***. They totally have my Rs. **,***.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Colife Advisory Private limited

8

Total Complaints

2

Total Resolved

25.00%

Consumer Satisfaction

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