Colife Advisory Private limited - Refundable Rent Deposit not refunded by Colive

According to Colive Handbook, we are supposed to recieve the refundable amount from the total Security Deposit within ** days of vacating. We have followed every guideline from their handbook/terms & conditions, i.e., paying rent timely and clearing all dues, raising notice period request ** days before (by *st date of the previous Month) and completing all formalities while vacating.
Even after repeatedly contacting the Growth Manager, Raju Swain, mailing the company, raising multiple service requests - neither the amount refunded nor any information on the same. They resolve the service request without giving any proper information, no email responses, billing helpline number doesn't work, Growth Manager gives excuses initially and later ignore/block calls saying he is busy to attend the customer.

As per the tentative refund amount that I luckily have a screenshot while raising notice period is Rs ***** (actual deposit was *****, and after deducting their seperation charges this is the refundable amount)