Amazon.in - Empty packet of smartwatch was delivered

Namrata Singh Rathore filed complaint against Amazon.in on Apr 19, 2019

Ignorant and Imprudent resolution practice followed by Amazon against a fraud.
*. I would like to bring this in light for all that a friend placed an order for two watches ( Order No- **-*******-*******) on ** April **** in which an item Fossil Venture Analog-Digital Black Dial Women's watch FTW**** was missing and an empty box was delivered instead. Amazon service team was notified regarding the issue on April **, **** after delivery.
*. It was informed by the team that they are inspecting the issue and it will be resolved. After a delay of ** days, I have been informed by the team that neither the ordered item will be delivered nor the amount will be refunded back.
*. Such a resolution is unacceptable and I want resolution for this pathetic response.
Necessary screenshot attached.

Share, let the world know

Complaint Status

Resolution Demanded:

Replace / Fix problem

Amazon.in

414

Total Complaints

150

Total Resolved

36.23%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

RAJESH KUMAR on Oct 25, 2024

Amazon.in – diffectiv product not pickup Closed

.H(G .GI( *G @*@ *M!* ?/> K ? .AG !?+GM?* .?*> * .GI( @ @. .G*G * *M*K!M K *?*M( (*@ * **@ *H

Shweta on Oct 12, 2024

Amazon.in – Ptoduct picked up but refund not issuedClosed

I placed two orders from Amazon on May **, ****, and another on September **, ****; both orders were delivered to me, but the product was incorrect and defective. I initiated a return, and they picked up the order, ...

SHIVANG SINGH PAWAR on Feb 19, 2024

Amazon.in – Incorrect Refund and Modification of Order Details Closed

I placed an order of * items on * months EMI. then i cancelled it after few hours due to personal reasons. Order amount - ***** Refund - ***** + **** (????) Amazon says " ** rs cashback which you got for buying...

RAJESH KUMAR on Jan 8, 2024

Amazon.in – return not initiate Closed

I had ordered zebronics *TB SSD from amazon which we got defective and not support in our laptop due to which i wanted to return it and amazon is not doing return Order date **-Dec-**** Order # ***-*******-*******...

Reddy Satish on Dec 1, 2023

Amazon.in – Wrong Product Received Closed

Order Samsung Galaxy Buds* Pro Buds on Amazon. but received the Apple AirPods requested amazon to replace or refund for this issue, no response from their side