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Decorpot - Electrical requirement for Kitchen unit not done

Divyalakshmi Selvaraj filed complaint against Decorpot on Apr 22, 2024

We requested for electrical light at the bottom of the top unit in kitchen and it was included in design phase but it was done in production. The grove for the lights to be fitted were not done. Now since the installation is completed it is critial to do the work as it might damage the tiles and breakage of the units. Need refund for the same.

The service request for the issue in working units are not acknowleged at all.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Decorpot

6

Total Complaints

1

Total Resolved

16.67%

Consumer Satisfaction

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