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Swiggy instamart - Eggs injected with health hazardous items were delivered

Santosh Pitapuram filed complaint against Swiggy instamart on Apr 10, 2023

Ordered eggs from Swiggy Instamart on *th April'**. They delivered eggs from (Hen Fruit Farm) and upon checking these eggs seems to be injected with health hazardous items I am attaching the photos of the egg for your reference. My question to Swiggy team during my chat was to know what actions they will take to eradicate such instances happen in future and what kind of checks they do before putting such items in the shelf to sell. The customer executives want to refund the money only but not ready to answer to my concern at all. This is a serious issue for the health of people and the vendor needs to go through legal action and Swiggy instamart also have to go through this as they supported the vendor.

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Complaint Status

Resolution Demanded:

Apology letter from company

Swiggy instamart

83

Total Complaints

49

Total Resolved

59.04%

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