Hemant Chandani filed complaint against Easemytrip on Jan 12, 2026
Flight Details & Notifications
Original Booking:
Record Locator: AVYYAI
Flight: *D ***
Route: Colombo (CMB) → Malé (MLE)
Date: ** December ****
Original Departure: **:** hrs
Original Arrival: **:** hrs
Delay Notification (Dec *, ****, *:** PM):
Flight delayed, new departure at **:** hrs and arrival at **:** hrs.
Apology issued for inconvenience.
Reschedule Notification (Dec *, ****, *:** PM):
Delay confirmed as * hours ** minutes.
Passenger Protection Plan offered:
Accept rescheduled flight
Free date change
Full refund
Refund Instructions (Dec *, ****, *:** PM):
Refund must be processed via initial booking agent.
Ancillary services refund requires detailed bank account information.
Contradictory Notification (Dec *, ****, *:** PM):
Flight rescheduled to depart early at **:** hrs (same as original time).
Advises arriving early for check-in/security.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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