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BISWAJIT BISWAL filed complaint against PayTM on Oct 10, 2017
I have ordered a crossbeat aura bluetooth earphone from paytm mall...i received a non branded product...there is no branding on the product or on the box....Then i raise a return request...after *days the reuturn request got rejected by the seller...i try to contact paytm coustmer * times...once i talk to the coustmer care....they said me that they will check & send me sms about the issue...but i never got any sms from them....then i contacted them through the app.....they denied to listen to my reason & said no further queries should be entertained in this regard....they are just playing with the coustmer
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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