PayTM - Duplicate non branded product received....return rejected

BISWAJIT BISWAL filed complaint against PayTM on Oct 10, 2017

I have ordered a crossbeat aura bluetooth earphone from paytm mall...i received a non branded product...there is no branding on the product or on the box....Then i raise a return request...after *days the reuturn request got rejected by the seller...i try to contact paytm coustmer * times...once i talk to the coustmer care....they said me that they will check & send me sms about the issue...but i never got any sms from them....then i contacted them through the app.....they denied to listen to my reason & said no further queries should be entertained in this regard....they are just playing with the coustmer

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

PayTM

1080

Total Complaints

439

Total Resolved

40.65%

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