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OLA - Driver charge extra cash

Prashant filed complaint against OLA on Apr 7, 2024

Our guest visited from gurgaon to jaipur, total bill comes to **** but driver took additional cash **** for additional toll tax, when asked to give evidence he paid he don't have any answer.

The driver was like goon and threatened if not paid he will not leave.

Ola service is really pathetic, no customer support in mid of the journey, also you can't connect anyone after end of trip, it's just like a robot app.


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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

OLA

315

Total Complaints

167

Total Resolved

53.02%

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