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Prashant filed complaint against OLA on Apr 7, 2024
Our guest visited from gurgaon to jaipur, total bill comes to **** but driver took additional cash **** for additional toll tax, when asked to give evidence he paid he don't have any answer.
The driver was like goon and threatened if not paid he will not leave.
Ola service is really pathetic, no customer support in mid of the journey, also you can't connect anyone after end of trip, it's just like a robot app.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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