Vikas Guleria filed complaint against BSNL on Nov 1, 2018
**/**/**** was my last late of my data and I had *.*gb data remaining but in evening time BSNL data server was not working then I called customer care and they said that there is a problem in the server of all Himachal Pradesh we will recover it within Four hours. But they did not do that and I have lost all my data. My service is from Hamirpur( H.P). In the morning around **:** am I was again called the customer care but they didn't help me.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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