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Paras Sharma filed complaint against Oyo Hotels on Nov 1, 2018
Extremely bad experience at oyo flagship ***** [booking ID=JZHV****]. I requested shifting immediately after check-in due to following issues;
*. Room was smelly and dirty with small insects.
*. Toilet fixtures were decade old and broken. Toilet seats were also broken. Water tapes are rusty and leak.
*. No hot water etc.
but OYO engaged me on several calls & then denied shifting. OYO denied to return prepaid amount. Al last I requested them to charge for once day as I have checked-in and return the amonut for next two days as I have booked for * nights. They have charged me for whole day @ **% extra than regular tariff and did not returned amount for next two days and told me that the amount for next two days will be returned in *-** days. They did not asked for my bank details and told me we will ask once we settle this issue.
I have paid for whole day @ ** % extra than moved to new hotel and payed again for same day. That was double loss.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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