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Prashant Shrotriya filed complaint against PayTM on Jul 10, 2017
I purchased **gm gold from Paytm and its available in Paytm digital gold locker but as i trying to sell this gold its not processing at all. I have tried all the option like logged out and logged in again. I tried it on mobile app and mobile browser as well but still i am unable to sell it. I called and email to paytm customer care lots of time but they are unable to resolve my problem. I am sharing screenshots of email correspondence with paytm guys and paytm account picture at the time of selling gold. I wish you guys will help me out otherwise i didn't get any response from Paytm side.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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