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Umashankar Ramalingam filed complaint against Makemytrip on Jul 23, 2017
During cancellation of my flight ticket the website shows I will get refund around ***** then I confirmed the cancellation. However after a day I received email and call from makemytrip claiming I will receive *****. When I checked woth the customer care initially they claim due to new GST and their website have technical problem so they appologies for the same. But I was so strong that what ever amount that is confirmed with me during the cancellation should be refunded, I might not even cancelled the ticket if I know I would loose additional **** rupees.
I had only print save as pdf file which don't have logo so they say they need proof. Initially they accepted and now they claim they need screen shot.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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