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Umashankar Ramalingam filed complaint against Makemytrip on Jul 23, 2017
During cancellation of my flight ticket the website shows I will get refund around ***** then I confirmed the cancellation. However after a day I received email and call from makemytrip claiming I will receive *****. When I checked woth the customer care initially they claim due to new GST and their website have technical problem so they appologies for the same. But I was so strong that what ever amount that is confirmed with me during the cancellation should be refunded, I might not even cancelled the ticket if I know I would loose additional **** rupees.
I had only print save as pdf file which don't have logo so they say they need proof. Initially they accepted and now they claim they need screen shot.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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