Railwire - Didn t receive refund for failed transaction
Nithin Shanmugam V filed complaint against Railwire on Dec 27, 2022
On December *, ****, I attempted to recharge my railwire broadband connection via MIMO payment partner. The amount was deducted from my bank account, but I the transaction had failed. On reaching the bank, I found out that amount was credited successfully to railwire. Upon calling railwire's support team they promised me it will be refunded within * working days. However, I have not received a refund for the failed transaction even after waiting for ** days. I was frustrated from the same response that they give me, " we have escalated the issue to the finance team, please wait". I like to get my refund can you help me?
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Muhammed Anwar K on Dec 7, 2022
Railwire – Refund issueClosed
On **rd November **** i tried to renew my Broadband ac *,* times attempts was failed and one time amount also deducted in my Account. At last time i tried one more on the same date that was successfully done but sti...
Niranjan on Nov 25, 2022
Railwire – I done Recharge on 24 OCT but it s Failed but amount take still didn t get any refund Closed
I done Recharge on ** OCT but it's Failed but amount take still didn't get refund, I raised ticket and send mail with statement but no respond
Deepak B on Oct 30, 2022
RAILWIRE – I have paid for but unable to use the packageClosed
Unable to connect railwire network
Aman on Oct 29, 2022
Railwire – Refund not initiated Closed
I have done a payment of ***.** for the recharge of my broadband but transaction failed and they did not initiated the refund. I have raised a ticket to railwire and they told me to wait for ** days it is been ** d...
Pulkit pareek on Oct 17, 2022
Railwire – Not refunding my Security deposit Closed
I bought railwire broadband connection in august **** . They charge Rs **** (**** installation + **** Refundable security deposit). The guy Kapil who installed it at that time never gave me any slip. Now when I dis...