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Pradeepthi filed complaint against Paytm on Nov 12, 2018
Order no **********
Delivered on **th September
Product Returned on *th October
On Paytm I purchased bond Street black formal shoes but due to fitting issues I return product back but I didn't receive refund amount back and the Paytm team asked my account details to refund amount back but till the date I didn't get amount,that is my issue.
Now I will explain my struggle, how Paytm team responded on this issue.
I waiting for refund but for * days I didn't get any,so tried calling to great Paytm customer service seriously you won't believe no representative answer my call. After that I messaged to Paytm team this time they responded and asked bank account details to refund but no use I didn't get my account back till the date.
First they said it takes ** days and then next *days ,again **days like this they extended the date till now.
This Paytm team increased my mental tension. It's not * rupee to leave.
This is my last try to get my amount back
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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