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udaan app - Denied for received payment

Tapas sarkar filed complaint against udaan app on Feb 23, 2022

I have ordered ** kg sugar it sum of amount ****/- and delivery charge **/- Total amount ****/- **th February while reached my order i have made payment online which link provided udaan in my whatsapp. My amount has been debited from my account but they denied received asked payment further. But i did not again i returned my order. They told me server problem two or three days money reversed to your account. * days are going on it is not done. i have lodged complain to my bank. Bank told me for this regarding issue this transaction has been successfully done.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

udaan app

5

Total Complaints

1

Total Resolved

20.00%

Consumer Satisfaction

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