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Prashant Trivedi filed complaint against Dell India Private Limited on Jan 23, 2019
I was promised a Sennheiser earphone worth Rs. *****/- when I purchased the laptop.
They didn't send any headphone with the package and said it was not their fault as the headphone had to be registered.
The important point is this:
- There was no, noticeable notification about the registration process for the headphones.
- I didn't get an email that informed me about the registration process.
- Didn't get any calls informing me about the registration process.
This was completely unfair as I didn't know about the process and they were sneaky to make sure they don't have to send the headphone.
Total Laptop Price: *****/-
Order number: *********
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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