File a Complaint against Dell India Private Limited
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Dell India Private Limited?
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Dell India Private Limited - Cheating case by Dell not responding not refunding not replacing laptop Open
I purchased a Dell Vostro **** laptop in Feb **** by making payment at the Dell Stores, Sadashivanagar, Bangalore, Karnataka, India. Since day one of the purchase I have been facing heating issues and automatic restart of the system. I also fa...
Jun 05, 2021 by Shraddha G S
Dell India Private Limited - Dell laptop not delivered after payment Open
I made a transaction of *****/ for purchase of a laptop on ** Dec ** through ICICI internet banking. The money debited from my account but transaction was not successful. The transaction details are:- BIL/ONL/************/DELL INTER/******** ...
May 26, 2021 by Peeyush Chand Mishra
Dell India Private Limited - Defective on Arrival Dell Vostro 3401 Open
Hi team, I have purchased new laptop from Whitehatjr for coding class. They have sent me Dell Vostro ****, the laptop i received on **th April **** and was physically fine. When i started laptop it took me * hour to start but i ignored that co...
May 11, 2021 by Bipin ArjunSingh Rathore
I am having dell laptop with service tag no-DLPDSC*. It is having issue with webcam, USB ports and keyboard for last ** year since April ****. Having Premium support warranty and nearly ** times remote diagnosis carried out by dell tech support...
Mar 18, 2021 by Gagandeep Singh
Dell India Private Limited - Delay of Post Sale Service Open
Dear Sir/Madam, My name is Rohit Langeh, and I am writing to you to express my dissatisfaction with a post-sale service of the laptop that I purchased on the **th of November from Dell company. Just after three days of my purchase, it started ...
Mar 10, 2021 by Rohit Langeh
Dell India Private Limited - Refund not recieved Open
I ordered laptop from dell india website on *st of December **** and made payment on that day itself. after somedays dell cancelled my order and not bother even to confirm via email. Today is *th jan **** and i am still waiting for refund. m...
Jan 08, 2021 by Harshal Namdeorao Kalokar
Dell India Private Limited - Regarding GST number on my Invoice by Dell Open
Dear Sir/Madam, I have purchased one Laptop from Dell company from their website, at the time of order we have mentioned our company GST number, after ordered in Invoice they have not mentioned our company GST number. Without that number, we c...
Oct 10, 2020 by Hind Verma
Dell India Private Limited - Unsatisfactory service from Dell Open
I have purchased a laptop from dell and the laptop is under Next Business Day warranty till Sep'****. I am facing issue with my laptop, the laptop is not powering on. I tried to book a service call through toll free number but they keep on pass...
Sep 15, 2020 by Pramod Hirolikar
Dell India Private Limited - Defective piece provided and mental harassment Open
I bought a Dell **** on **th June ****. The laptop arrived around **th June ****. In the first week itself it started showing the blue screen error and shutting down suddenly. I was informed it is because of updates requirement. But the same ke...
Sep 15, 2020 by Apoorva Apoorva
I purchased a new laptop one month ago and from the first day I'm facing the problem in my laptop I called the customer care but they told me to perform troubleshooting I did some troubleshooting I told them please send any technician at my hom...
Sep 03, 2020 by Ruchi chelani
Dell India Private Limited - Deneid repair for laptop Open
My Dell Inspirion Gaming **** stopped turning on at the end of May. There was no prior symptom and I had not made any modification recently to the hardware or software. The diagnosis was unsurprisingly that the power supply portion of the moth...
Aug 23, 2020 by Manraj Singh Walia
Dell India Private Limited - Transaction sucessfull but order not reflecting merchant not responding Closed
i have made a dell purchase on * august *.**pm worth *****.** in dell website through online banking transaction was sucessfull and the page got error after redirecting to dell website,bank conformed that payment was sucessfull but dell has no...
Aug 11, 2020 by jayashree
Dell India Private Limited - Dell Cheated me Open
Sir, when i purchased my laptop, after * days of working my laptop has too many problem, sir i request a complaint at dell but no solution provided me that time, then after * days i again request a complaint then a engineer came after * days an...
Jul 30, 2020 by Yash Jain
I buy a dell laptop on ** July after I give payment now dell customer service not support me I call almost ** times every time they transfer call and say to wait I wait more then hours and they disconnect call ,I wasted my almost ** hours and I...
Jul 27, 2020 by Rishabh
Dell India Private Limited - My Laptop Components Stolen Closed
I went to dell store to fix my laptop issue and that bastard instead of fixing it ruined my expensive laptop and now that shopkeeper is talking nonsense. ********** That store ruined my laptop and belonging to a middle class family I can n...
Feb 28, 2020 by Rishi Raj
Dell India Private Limited - Dell India Private Limited Unable to resolve manufacturing defect Open
Dell is unable to resolve the manufacturing hardware issue of the Alienware ** R* model laptop. Even after *-* hardware part replacement services in the duration of last **-** days. My system is completely dead and Dell is always sending the sa...
Feb 22, 2020 by Deepak Goyal
Dell India Private Limited - Ridiculous After Sales Service by Dell Tech Support Closed
Since last three months they have replaced all the major parts of the laptop and still they haven't fixed the issue yet. As the unit is already under warranty I demanded a Whole Unit Replacement according to Dell's Terms and Conditions as they'...
Feb 14, 2020 by Arkesh Patnaik
Dell India Private Limited - Service and Product Issue Open
I bought a dell laptop around one year ago. I was facing a heating issue, so I asked dell for the service as the laptop was in warranty. They send me some instructions to resolve the issue. I followed the instructions but the issue was not r...
Nov 21, 2019 by Praphul Patil
Dell India Private Limited - Faulty Laptop Dell Xps 9370 Open
I have purchased XPS **** ** months back invested a Lac Rs in one the premium range laptop of DELL. Within * months I faced a problem with my speaker and after technical support, it got sorted. But after * months again I faced a problem of the ...
Sep 30, 2019 by Anirudh gupta
Dell India Private Limited - Damaged my product Open
Purchased Dell Inspiron **** laptop on **th November ****. Product service tag no. **HKYN* Got the worst customer service with Dell. People here are to make fool out of others in every way possible. I faced an issue on July **** registered a...
Aug 08, 2019 by VISHAL JAISWAL
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