Dell India Private Limited - Dell Cheated me
Yash Jain filed complaint against Dell India Private Limited on Jul 30, 2020
Sir, when i purchased my laptop, after * days of working my laptop has too many problem, sir i request a complaint at dell but no solution provided me that time, then after * days i again request a complaint then a engineer came after * days and check my laptop, and asked me to open my laptop, sir i denied, but still after my dining they opened it and said this laptop is of worst quality and you waist your money, sir i told them sir please replace the product or refund but they denied and changed the both main parts of laptop (main board and lcd). then after sometime the same problem occur engineer came and again changed the both parts. Si r this process is going on from long time and no one is helping me to solve my issue. sir i have ** complaint registred but not a single solution provided. So sir i request you to help me to refund my money. All the Compalint number are as follow.
** JUL ****
Service Request
Service Request Number
Severity
Status
**********
Medium
In Progress
** MAR ****
Service Request
Service Request Number
Severity
Status
**********
Medium
Closed
** JUN ****
Service Request
Service Request Number
Severity
Status
*********
Medium
Closed
** JUN ****
Service Request
Service Request Number
Severity
Status
*********
Medium
Closed
** MAY ****
Service Request
Service Request Number
Severity
Status
*********
Medium
Closed
** SEP ****
Service Request
Service Request Number
Severity
Status
*********
Medium
Closed
** JUL ****
Service Request
Service Request Number
Severity
Status
*********
Medium
Closed
** JUL ****
Service Request
Service Request Number
Severity
Status
*********
Medium
Closed
** MAY ****
Service Request
Service Request Number
Severity
Status
*********
Medium
Closed
** MAR ****
Service Request
Service Request Number
Severity
Status
*********
Medium
Closed
** FEB ****
Service Request
Service Request Number
Severity
Status
*********
Medium
Closed
Thousands of customers like you have trusted Voxya to resolve their issues
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Gagandeep Singh on Mar 18, 2021
Dell India Private Limited – Failure to provide service by Dell in last one year inspite of premium support warrantyClosed
I am having dell laptop with service tag no-DLPDSC*. It is having issue with webcam, USB ports and keyboard for last ** year since April ****. Having Premium support warranty and nearly ** times remote diagnosis car...
jayashree on Aug 11, 2020
Dell India Private Limited – transaction sucessfull but order not reflecting merchant not responding Closed
i have made a dell purchase on * august *.**pm worth *****.** in dell website through online banking transaction was sucessfull and the page got error after redirecting to dell website,bank conformed that payment w...
Rishabh on Jul 27, 2020
Dell India Private Limited – I pay for a laptop online on dell website now they don t give on time deliveryClosed
I buy a dell laptop on ** July after I give payment now dell customer service not support me I call almost ** times every time they transfer call and say to wait I wait more then hours and they disconnect call ,I wa...
Rishi Raj on Feb 28, 2020
Dell India Private Limited – My Laptop Components StolenClosed
I went to dell store to fix my laptop issue and that bastard instead of fixing it ruined my expensive laptop and now that shopkeeper is talking nonsense. ********** That store ruined my laptop and belonging to ...
Arkesh Patnaik on Feb 14, 2020
Dell India Private Limited – Ridiculous After Sales Service by Dell Tech SupportClosed
Since last three months they have replaced all the major parts of the laptop and still they haven't fixed the issue yet. As the unit is already under warranty I demanded a Whole Unit Replacement according to Dell's ...