Delivered a different product which I ordered from online

Wakefit Innovations Pvt Ltd - Delivered a different product which I ordered from online

Manoj karthick D O filed complaint against Wakefit Innovations Pvt Ltd on May 2, 2023

Hi Team,
Recently I have purchased a Leo king size cot from wakefit on **th April **** by looking at the images with closed storage box at bottom, on delivery got to know that storage box will not have any bottom and will be placed directly on floor with plastic sheet which was not shown in product image while placing the order.

Also called customer care, looks there is no return or exchange policy. Looks like they have cheated me.

Below is the order ID which I placed from wakefit.

ORDER*******NxBS*

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Wakefit Innovations Pvt Ltd

Total Complaints

Total Resolved

30.77%

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