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Delhivery com - Delhivery Boy self cancelled delivery without our concern

Sundar Singh Panwar filed complaint against Delhivery com on May 8, 2024

Dear sir/madam
I have booked A phone through my friend's Amazon I'd for my wife, the delivery was expected to be deliver at Monday *th may ****. Unfortunately my wife's phone got switch off at delivery time due to electricity cut. After *-* attempt with in * hour the delivery boy self cancelled the courier without waiting. The parcel was super urgent. Now they don't want to help us. Parcel returned to dehradun warehouse. With the help of Amazon we put that product on reshipment but delhivery person said they did not get any instructions from Amazon. Kindly help us now to make that parcel on shipment today because it's very urgent.
Thank you
Parcel details
Shivani Panwar
Sangam vihar chauras
Tehri Garhwal Uttrakhand
Mobile number ***** *****
Alternate number ***** *****
Delhivery shipment I'd **************
Amazon I'd number *****************

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Complaint Status

Resolution Demanded:

Apology letter from company

Delhivery com

44

Total Complaints

24

Total Resolved

54.55%

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