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PUMA - Delaying to refund the money of returned item

Lateef Ahmad Dar filed complaint against PUMA on Jan 16, 2019

I purchase a jacket online on PumaIndia in December which was bigger in size and I returned the jacket on ** December **** and send them bank account details. But they don’t refund the money and delaying the refund by saying it the weekend and Christmas holidays. In the first week of January the delayed refund again by saying that you have send incorrect bank account details. They are delaying it again and again...

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

PUMA

83

Total Complaints

38

Total Resolved

45.78%

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