Loading...
Dharshani R filed complaint against Chapterone Book Stores on Dec 19, 2023
They promised refund for the undelivered books for the below timeline which for me amounts to Rs. *****/- and haven't recieved a single penny. They don't respond to when these issues are raised. Poor customer service experience pushes all of us to take desperate actions such as raising this complaint.
Date
Order No.
Item
Price
**/*/****
****
Wolfsong (Hardbound)
***
*/*/****
****
Alone with you in the Ether - Spl Edition
***
*/*/****
****
The Atlas Paradox - Spl Edition
***
*/*/****
****
The Charm Offensive
***
**/*/****
****
Sorcery of Thorns
***
**/**/****
****
Gleanings
***
**/**/****
****
If we were villains (*th Anniversary illustrated edition)
***
**/**/****
****
Demon in the Wood (Hardbound)
***
**/**/****
****
Little Thieves: Hardcover
***
**/**/****
****
Hell Bent - Hardcover
***
**/**/****
****
The Phantomwise Tarot
****
**/**/****
****
Red, White & Royal Blude - Hardback Edition
***
**/**/****
****
Chain of Iron (Waterstones Edition)
***
**/**/****
****
The Last Hours: Chain of Thorns
***
**/**/****
****
The Silmarillion (Hardcover)
****
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I ordered a set of books from ChapterOneBook Stores(Order #: ****, Cost: ****) on the **th of October, ****. I haven't received any communication as to what is going on with my order, and I haven't been given any a...
I placed an order with ChapterOne Bookstores on **-**-****, for a copy of "Gone Girl". I paid the amount (Rs ***) instantaneously but till now (**-**-****) the book hasn't arrived. Nor do i know of the state of affa...
I placed a prepaid order (Rs. ***) on September *, ****. Since it was a gift and the occasion had passed, I asked for a cancellation. However, their customer service is horrible and no one responded. Since then I've...
Do not buy anything from this online book store. I placed an order, the money was debited from my account but their "Orders" page say that i have not placed any order. They just suck money and don't give you your or...
Waiting for a book from last year, I still didn't receive it and no response from their customer support. If they are not capable of running their business or doing a delivery, just refund the customers. That's basi...