Loading...
Narendra Nivekar filed complaint against DTDC on Nov 21, 2024
I am writing to lodge a formal complaint against DTDC for their unacceptable service and the resulting damage to my parcel. Below are the details of the incident:
Incident Details:
Date of Shipment: November *, ****
From: Bangalore
To: Pune
Contents: Perishable Tirupati Balaji Prasad
Estimated Time of Delivery: * days (as per their TAT)
Time of Actual Delivery: ** days—On November **, ****, it was delivered.
It was seven days late, even though there were explicit instructions regarding the perishable nature of the package.Even though I gave accurate information, I kept getting the messages "software issues" and "incorrect pin codes."Three times, customer service guaranteed delivery, but it never materialized.
The prasad, which included laddoos made with milk and ghee, spoiled and developed mold as a result.
At this point, the prasad is moldy, spoiled, and foul-smelling.This has been extremely upsetting and inconvenient.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
shipment c******** ; I had sent a courier on *Nov **** from Tirunelveli KTC Nagar office to Bangalore but still the courier has not reached Banglore.The Banglore office has reverted saying that address is correct b...
**th Sep the package was shipped from Chennai. In bangalore it went between multiple places, hennur, yeshwanthpur and finally whitefield . And when i contacted whitefield office said they never received package, and...
My way will number U********. From last * days I am totally disturbed and frustrated with DTDC SERVICE executive and Delivery agents. I don't get my medicine delivery yet delivery agent threaten me that he will not ...
The package tracking number: D******** was sent on **th october from bangalore to madurai but still it was not delivered to the concerned receiver and status is still showing in transit from *st november till date. ...
I have send a shipment on dated **/**/**** from Dinhatta coochbihar by DTDC COURIER TILL DATE MY SHIPMENT NEITHER DELIVERED AT DESTINATION NOR RETURNED TO ORIGIN PLACE . MAIL IN THIS REGARD SEND TO DTDC CUSTOMER ...