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Aditya M filed complaint against Flipkart on Apr 23, 2025
I ordered a mobile phone through * day delivery promise on flipkart on **st April. Which was supposed to and promised to reach me by **pm on **nd April.
The initial shipping hub was barely at **km distance from me, in Bhiwandi. The phone was then at my nearest delivery hub at *km distance from my residence at *pm on **nd April afternoon. The promised delivery was until **pm on **nd April. The package did not move from my nearest warehouse for the entire day even after my multiple requests and complaints to the flipkart customer care.
This is a serious concern since neither their logistics teams is able to deliver their promise, nor is their customer service wing able to provide any sort of resolution. I had even offered to simply travel to the warehouse to pickup my package, or contact the warehouse to arrange a quick alternative delivery. But all of my requests were conveniently denied by the customer service personnel.
I need to be compensated for the frustration, inconvenience and cheating faced because of flipkart's ignorance on all levels. This is shambolic and absolutely unacceptable.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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