Fireboltt - Defective Product Refund Denied
Ankush S filed complaint against Fireboltt on Apr 27, 2023
Order ID - ************
Order Date - **th March ****
I am writing to express my frustration with my recent purchase of the Blizzard - BRILLIANT SILVER Watch, Order #************. I received the watch on time, but it was defective. I returned it and received a replacement, which also had the same issue.
The customer support team has been unhelpful in resolving the issue. They informed me that the product is currently out of stock and that they can only offer me a coupon as a refund. This is unacceptable! I have no use for another watch, and I have already wasted enough time on this issue.
I want a full refund for my purchase as soon as possible. As a valued customer, I expected better service from the company.
I have raised an issue multiple times with the customer support team, but they only ask me to buy an alternative product or get a coupon. But if they are unable to replace the product, then refund is the correct solution.
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Jaiveer singh yadav on Sep 25, 2025
Fireboltt – Fireboltt dream smart watch warranty claim issueClosed
I bought a fireboltt dream watch from fireboltt website on *rd december **** but now it has problem in display it is showing totaly black. Now i want to repair this watch when i see the process. I couldnt make it be...
Priyanshu Tomar on Jun 1, 2025
FireBoltt – Package not deliver and cancelled and no refund providedClosed
ordered a product (likely a smartwatch) from Fire-Boltt through their official platform. Order ID: ************* I completed the payment successfully. However, the order was automatically cancelled from the seller...
Akbar Kunchimon on Jan 21, 2025
FireBoltt – Return completed but refund not initiated since 16 daysClosed
I have received a defected watch from Fireboltt. The return completed for same on **th January but refund not initiated yet. No response for calls and emails.
Apneesh Singh on Dec 16, 2024
fireboltt – Wrong replacement of my fireboltt smartwatch with refurbished watch with different model and colorClosed
I purchased fireboltt invincible plus (black metallic chain) using amazon as platform. The watch faced some technical issues and was under warranty period. hence i raised repair/replacement request. They acted promp...
Rohan on Nov 28, 2024
fireboltt – Package Not Delivered Its Has Been More Than 1 MonthClosed
Dear Fire-Boltt Customer Support, I am writing to express my extreme disappointment regarding my order for a Phoenix Pro watch, placed on October **th, **** (Order #*************). Despite making a prepayment of ...