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Vodafone India - Deducted my vodafone main balance 30rs

Prashant Kumar filed complaint against Vodafone India on May 7, 2017

It is hard to explain everything but in short it is totally fraud like if I am dialing Vodafone customers care number to contact for assistance on different number ***,***,****,*** to do complaint ( I was getting a FLASH message frequently for activation *rs.)
To do complaint regarding that I want to complain on *** Vodafone complain number but in place of assistance I got lot of promotions, VAS service schemes and many more but no options fr contact to customer care representatives, In morning **rs deduced from my balance and one of very bad ringtone they activated on my number. I am feeling shameful for it too.
I want my money back and stop it Asap.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Vodafone India

78

Total Complaints

41

Total Resolved

52.56%

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