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Phone Pe Indias Payment App - Deducted Extra Amount

Satyam Singh filed complaint against Phone Pe Indias Payment App on Oct 15, 2018

There was an offer on flipkart in big billion days sale which was on ** oct **** to ** oct **** that if i will recharge for the amount greater than Rs.*** i will get Rs.*** instant discount so i rechargerd with Rs.*** and it showed me that Rs*** instant discount applied and i had to pay Rs.*** so i paid it but due to rupay card of paytm bank the amount doesn't show in the OTP sms and i paid after that i checked my bank statement it showed they deducted Rs.*** from my account. When i contacted they said they will help me within **hrs and then they closed my ticket and i didn't got any solution.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Phone Pe Indias Payment App

23

Total Complaints

8

Total Resolved

34.78%

Consumer Satisfaction

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