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Devaradhan Murugesan filed complaint against Airtel on Jan 15, 2018
I dialed *******# to know data pack options.
Selected option * for *G
Then, selected * to know about the list of data loan plans available.
But, this has activated a plan that gives me ** mb data for ** Rs. How am I supposed to know this will activate a plan instead of providing me the list of available options?
If I select option * for data, they show list of available packs instead of randomly activating a pack for me.
** rs is not a big deal. But, I feel cheated & this might have happened to others as well & the airtel customer care doesn't resolve this issue stating that it is my fault, that i selected that option.
I hope airtel acknowledges this & take appropriate action.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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