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Wallmantra - Damaged product delivered

Nagarjun TA filed complaint against Wallmantra on Aug 31, 2023

I ordered a Marble Top metallic tea table from Wall Mantra on Jun *th ****. But received the product with broken marble top . I have raised complaint via call and whatsapp chat. Wall Mantra raised another invoice to deliver the Marble top again. But they never delivered. I have been followup with Wall mantra customer care by mails and calls. They gave false hope in calls and chat. Later they stopped responding to my mails and calls but didn't deliver the replacement of marble top. I got embarrassed for not keeping the tea table in the living space during parties and in daily life. In spite of spending rs.**** no worth of it because of damage product delivered

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Wallmantra

5

Total Complaints

2

Total Resolved

40.00%

Consumer Satisfaction

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