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Gurmeet Singh Khurana filed complaint against Flipkart on Oct 8, 2021
I ordered a samsung refrigerator ***ltrs through flipkart worth *****₹. The delivery executive from e kart named Brijesh kumar unboxed the refrigerator himself in front of me and it had dent in the door and side body. I told the delivery executive to take back the product as i will not accept the damaged product. So he made a call to his senior and he(the senior) offered me extra **% discount on the product if i will accept the product in the same condition. He (the senior) assured me that refund will be credited in my bank account within * week from the date of delivery. Then after that i talked with flipkart customer care about the same thing but they refused to refund me **% but they agreed to replace the product for which i agreed. Now its been a month and no action has been taken in this and i have talked to the Flipkart customer service numerous times but they are not helping me in this
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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