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Simran Jaiswal filed complaint against Swiggy instamart on Aug 12, 2023
I ordered about ** items altogether and everything was packed except ice cream. Delivery agent handed me fully damaged ice cream, upon asking he said "compliant kardo kuch nahi hoga" I find it funny as even they know that swiggy never does anything for such cases yet I dropped an email with images however response received was "feedback passed" I ignored it. I started unpacking items and I ordered Gobindo bhog premium rice *kgs which is full of worms and I am unable to upload video via email so I raised it on Twitter yet I have not received any single replies on it. The fact I paid RS *** for rice , I will never expect item like that. Why won't I asked for replacement/refund because I paid for both.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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