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TANMAY GARGEY filed complaint against Hans Travel on Oct 27, 2024
I have book ticket from pune to bhopal vide pnr no. *********-*******, and handed over my soft luggage to porter for keeping in safe place which was having no damages, The Bus no. AR-**-E-**** stopped at Indore for dropping the passengers I check my suitcase at Indore stoppage where I found that the same is damaged condition I enquired to porter who shown his inability, the luggage is cut completed from one side. When bus reached at Bhopal we tried to show the damages to driver **********(Mantis) who has also shown any interest and asked to do whatever you required. Nobody responded at Bhopal. The suitcase is having VIP converge plus Red purchased on **.**.
**** vide bill no. ******T*SC***** for Rs.****/-. We request you to arrange to fulfill our loss, which comes to your service.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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