Abhishek Banerjee filed complaint against Motorola (mobile Company) on Apr 17, 2018
I buy a phone from Amazon but after using one month it have changed problem so I visit service centre for repair. After delivery I phone charging problem solv but finger print sensor showing dirty when I go to create new finger print.whithout any reason phone getting hit.sim one slot network go's out without any reason.phone fixed with gum. So that same day I visit service centre but they didn't provide any job sheet & I try to communicate between technician & customers care supervisor but technician ignore it & his behaviour very rough. After delivery phone fixed problem slove but finger problem not solved,and some time phone getting hang. So again I call Moto help line number they told me that please again you submit your phone your case hand over higher authority.So I submitt my phone after delivery Phone finger print sensor not repair.One dot show on display.not solve finger print sensor. so I compared with another device in front of technician but another device not happened it.i asked technician why is not happened in this phone ?He is angry with me. After next day Motorola call me & they told me you're phone is ok.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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