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UpGrad abroad - Course swindled to be eligible as a pathway course

Shubhansh Khatri filed complaint against UpGrad abroad on Dec 2, 2025

• I was enrolled into a course after being told it was a guaranteed pathway to KEDGE Business School, which was false.

• I was promised a January intake, but later shifted to a September intake without proper explanation.

• I was promised an MBA pathway, but the actual offering was an MSc.

• I was told I would study at the Paris campus, but was later placed in the Bordeaux campus.

• I was initially shown multiple course options, but eventually forced into taking Marketing instead of Luxury Management, which I actually wanted.

• After finalising Marketing and Bordeaux, I was again told to change my specialisation.

• Job-related support was promised by the Head of Learning Experience – upGrad Indore Branch, but no support was provided.

• I was told that *–* referrals would be allotted to me from their side (specifically from the Head of Learning Experience), but they never provided even one.

• A fee reduction was promised but never processed.

• I was told I would receive a **% scholarship, but later they claimed I would only get **%, and that too as an “early bird discount,” which is not the same as a scholarship.

• I was told there would be no interview for KEDGE and that my previous interview feedback would be used, but now I am required to give a new interview.

• I received conflicting fee information—sometimes being told the fees would be above ₹** lakh, and other times above ₹** lakh.

• Even during FiBe loan processing, the system showed a ₹**,*** scholarship, yet upGrad insisted on converting it into a cashback. This cashback amount was never transferred to me.

• I have faced continuous mental stress for *–* months due to repeated misinformation—from being enrolled in a *-month PGMP, then forced into an **-month AGMP, and now discovering that AGMP is also not a valid pathway to KEDGE.

• Almost every major promise—MBA, January intake, Paris campus, job help, scholarship amount, fee transparency, and pathway eligibility—turned out to be misleading or false.

But above all, most recent and most shakening truth I got to know that this course is not even eligible to be a pathway course for the desired university that was promised to me by upGrad!

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

UpGrad abroad

6

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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