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AMIT PANDEY filed complaint against PUMA on May 21, 2025
I ordered a pair of Puma ForeverRun Nitro shoes for ₹**,***. Unfortunately, the shoes were defective, so I returned them within ** days—well within the return window.
Instead of providing a refund or replacement, I was issued a coupon code that cannot be used to purchase the same product. This is extremely disappointing, especially given the high value of the order.
I’m now being told that neither a refund nor a proper replacement is possible, which is completely unacceptable. I request immediate resolution—either a full refund or a replacement of the same product.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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