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Sanjay Das filed complaint against Zomato on Aug 11, 2025
Order ID **********
Dear Zomato Team,
I am extremely disappointed with my recent order. There was a bug/ insect in my jelebis, which is completely unacceptable and raises serious food safety concerns. Additionally, the samosa I paid for was missing from the delivery. How can they forget the samosa.
This is a breach of basic hygiene standards and service commitment. I expect an immediate refund for the affected items and strict action against the restaurant to ensure such negligence does not occur again.
Kindly resolve this matter at the earliest.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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