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Umang Agarwal filed complaint against Unacademy Plus on Jun 10, 2021
I no longer have access to my old number which I used to login to Unacademy plus subscription.
However I still have access to the registered email address using which I have mailed them several times requesting them to help me login into my account.
Because of being unable to login, I am unable to watch any of the paid content which I've paid for. I had written the first mail on ** May ****. Even after * weeks, my simple issue has not been resolved.
Taking more than two weeks for resolving a common customer problem is simply not acceptable. I am unable to access to login and access any of the lectures. My precious time is getting lost due to extremely deficient service from their support team. I have a full trail mail which I can forward for proof of the same.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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