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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Unacademy Plus?
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1. Go to "File a Complaint" form
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a. Contact the customer support of Unacademy Plus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Unacademy Plus - Lousy service and didn t deliver what they have promised during the sales call Closed
Okay so i have purchased unacademy iconic subscription for UPSC CSE prep for * years at cost of *****.on ** june ****. Its been * months and i am still waiting for the things to get what they have promised let me mention everything one by one....
Aug 30, 2024 by YASH DOHARE
Unacademy Plus - Batch got cancelled need refund Open
I enrolled in Agnipath batch for UPSC CSE in July **** which was to complete the course by April ,**** .but suddenly the batch got cancelled in sept **** , and I was given a plus subscription which is of no use to me. They have wasted my one m...
Oct 14, 2023 by Ankit Singh
Unacademy Plus - Teachers are no more part of company Closed
i took subscription because of bahubali team but babubali is no more part of unacademy . SO I want my refund as soon as possible...
Sep 05, 2023 by krishna rathi
Unacademy Plus - Cancel and refund my subscription Closed
I took subscription to study from particular teachers but they left the platform and teach somewhere else. Then, I sent so many requests on Gmail as well as customer care but they denied everytime. They are not cancelling my subscription as I...
Feb 05, 2023 by Saumya vashishtha
Unacademy Plus - Not changing the duration of my subscription Closed
I had bought unacademy subscription for IIT-JEE for ** month on ** June, but I didn't want to take drop. Thus, I called them at night only within ** hrs to cancel my subscription. They said to me about their no refund policy. So, I requested th...
Jul 06, 2022 by Rishabh Jha
Unacademy Plus - Complaint not resolved from more than 15 days Open
I no longer have access to my old number which I used to login to Unacademy plus subscription. However I still have access to the registered email address using which I have mailed them several times requesting them to help me login into my...
Jun 10, 2021 by Umang Agarwal
Unacademy Plus - MONEY FRAUD BY UNACADEMY Closed
I HAD PAYED THE FEES AT BANK FOR A SUBSCRIPTION,BUT MY SUBSCRIPTION HAS NOT STARTED TILL AFTER * DAYS.THE UNACADEMY TEAM HAS TOLD ME THAT SUBSCRIPTION WOULD BE STARTED IN * DAY,AND ALSO THE TEAM HAD NOT RECIEVED MY CALLS AND NOT RESOLVING MY P...
Apr 26, 2021 by ANKIT KUMAR
Unacademy Plus - Referral rewards not provided Open
From last * months I have been continuously pinging them and they are not replying. I have **** points after referring two of my friends. During pandemic they said you would certainly receive a call back once situation becomes normal. Now th...
Nov 04, 2020 by Saurabh Tripathi
Unacademy Plus - Not provided that which they told me Closed
Hi..... I am kiran . I have an issue regarding subscription of GATE Biotechnology. Before taking my subscription I consult to consumer executive of Unacademy and that time and she conveyed me information their is a biotechnology GATE course on ...
Sep 30, 2020 by Kiran Kumari
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Sorting Hat Technologies Pvt Ltd
Maruti Infotech Centre, 3rd Floor,
A-Block, Domlur, Koramangala Inner Ring Road,
Bangalore, Karnataka - 560071.
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